View Boston, which encompasses the top three floors of the Prudential Tower, features immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail – their unforgettable Bostonian experience starts here. www.viewboston.com
THE ROLE
The Host or Hostess position provides exceptional guest service while working collectively and cooperatively in the View Boston Observatory Restaurant environment.
ESSENTIAL FUNCTIONS
- Greet and seat guests in a timely, efficient, and professional manner.
- Exhibit professional and courteous behavior.
- Present a neat and tidy appearance while adhering to uniform standards.
- Communicate effectively with guests, all levels of management and co-workers.
- Maintain the proper care of equipment and food & beverage items.
- Provide guests with personal service and attention to detail that will exceed their expectations.
- Work as a team with fellow associates and other service departments within View Boston Observatory.
- Must have extensive knowledge of food and beverage menu, specials and services offered.
- Set up and maintain a clean, neat, and safe work area.
- Fulfill the assigned opening and closing duties.
- Knowledge of other food, beverage, and retail outlets within the View Boston Observatory.
- Perform other duties as assigned by Management as needed.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- All applicants must be at least 18 years of age.
- Ability to interact with co-workers to assure compliance with company service standards.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Ability to multitask in a fast paced, team orientated setting.
- Must be able to read, speak and write English Language to communicate with guests and coworkers.
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
- Ability to work all View Boston events, including extended hours, nights, weekends, and holidays.
- Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
- Must have 2-3 years working in a fast-paced bar, high-end club, or restaurant.
- High school diploma or equivalent. Some college preferred.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
To apply, please send your resume to the email provided below.
