Join our dynamic team at Bostonia Public House, an energetic and high-volume restaurant located in the Financial District in the heart of downtown Boston. We are committed to delivering exceptional hospitality and providing an unforgettable dining experience. If you are a seasoned and passionate leader in the hospitality industry, we invite you to apply for the position of Restaurant Manager.
Job Summary: As the Restaurant Manager, you will play a pivotal role in overseeing the day-to-day operations. Your primary focus will be on maintaining high standards of service, optimizing operational efficiency, and ensuring a positive and energetic atmosphere for both guests and staff. You will be responsible for leading a team, driving revenue, and upholding the brand’s commitment to exceptional hospitality.
Benefits:
- Highly competitive compensation plan
- Health Insurance
- Gym membership
- Career mentorship and growth potential
- Complimentary meals
- Downtown parking space
- Paid Vacation
- Paid Sick time
Responsibilities:
Leadership and Team Management:
- Recruit, train, and supervise a team of dedicated service staff.
- Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
- Set performance expectations and provide regular feedback to ensure a high level of service.
Operations Management:
- Oversee day-to-day restaurant operations, including opening and closing procedures, scheduling, and inventory management.
- Implement and enforce company policies and procedures to maintain consistency and excellence.
- Monitor and manage overall restaurant cleanliness, ensuring compliance with health and safety standards.
Guest Experience:
- Uphold the brand’s commitment to exceptional hospitality by ensuring guests receive outstanding service.
- Address guest feedback and resolve issues promptly to maintain a positive reputation.
- Implement strategies to enhance the overall guest experience and exceed customer expectations.
Financial Management:
- Work closely with the executive team to set and achieve revenue and profitability goals.
- Monitor and control operational costs, including food and labor expenses.
- Implement effective pricing strategies and promotions to drive sales.
Qualifications:
- Proven experience as a Restaurant Manager in a high-volume, fast-paced environment.
- Strong leadership and interpersonal skills with the ability to motivate and develop a diverse team.
- Exceptional organizational and multitasking abilities.
- In-depth knowledge of restaurant operations, including food and beverage trends.
- Excellent communication and problem-solving skills.
- Familiarity with POS systems and other restaurant management software.
- Availability to work evenings, weekends, and holidays as needed.