Salary: $60,000–$70,000 per year
SJ’s is seeking an experienced Service Manager to help lead our front-of-house team and maintain a professional, accountable and hospitality-driven service culture.
Located in Boston’s Leather District, SJ’s is a neighborhood restaurant serving lunch and dinner in a polished but approachable setting. We are looking for a hands-on leader who sets clear expectations, supports the team and understands how to maintain high standards throughout service.
This is an active floor position. The Service Manager will lead shifts, support daily operations and take ownership of the guest experience.
Responsibilities include:
- Leading front-of-house service and acting as Manager on Duty
- Training, coaching and holding team members accountable to established standards
- Managing reservations, floor plans, pacing and guest flow
- Resolving guest concerns professionally and decisively
- Supporting scheduling, hiring and staff development
- Working with the General Manager and culinary team to keep daily service and special events organized and prepared
The right candidate:
- Has previous restaurant management or comparable leadership experience
- Is comfortable leading from the floor during busy services
- Communicates clearly and follows through consistently
- Can provide direct feedback while maintaining the respect of the team
- Understands polished hospitality without being stiff or overly formal
- Is organized, dependable and comfortable making decisions
- Is available to work nights, weekends and holidays as required
This is an opportunity to take a meaningful leadership role in a growing restaurant and help shape the standards, systems and culture of the front-of-house operation.
To apply, please submit your résumé along with a brief introduction describing your management experience and leadership style.
