Chef John Fraser leads the culinary vision for the dynamic collection of restaurants and dining experiences within Winthrop Center, Boston’s iconic 691-foot mixed-use, globally sustainable tower in the heart of downtown.
Our portfolio includes The Vermilion Club, an upscale dining destination; a modern chophouse; The LineUp, a vibrant food hall featuring five chef-driven concepts; and Winnie’s, an exclusive all-day brasserie serving the building’s residents. Together, these concepts create one of Boston’s most exciting hospitality destinations.
We’re looking for an experienced Floor Manager to join our leadership team. If you’re passionate about hospitality, thrive in a fast-paced environment, and love coaching teams while delivering exceptional guest experiences, we’d love to meet you.
What You’ll Do
As a Floor Manager, you’ll be a visible leader on the restaurant floor, ensuring every service is executed with excellence while supporting, developing, and inspiring your team. Your responsibilities will include:
- Leading daily front-of-house operations and maintaining exceptional service standards.
- Being an active presence during service, supporting staff and engaging with guests.
- Delivering memorable guest experiences by anticipating needs and resolving concerns with professionalism and urgency.
- Coaching, mentoring, and developing front-of-house team members through ongoing training and leadership.
- Conducting daily pre-shift meetings to prepare the team for successful service.
- Assisting with recruiting, interviewing, onboarding, and developing new team members.
- Partnering with the General Manager and culinary team to ensure seamless communication and operational excellence.
- Upholding sanitation, food safety, and health department standards.
- Supporting employee performance management while fostering a positive, respectful workplace culture.
- Helping maintain operational efficiency while continually identifying opportunities to elevate the guest experience.
What You’ll Bring
We’re looking for someone who is passionate about hospitality and committed to creating an exceptional experience for both guests and team members. Qualifications include:
- Two or more years of management experience in an upscale, luxury, or high-volume restaurant.
- A genuine passion for hospitality and guest service.
- Outstanding leadership, communication, and interpersonal skills.
- The ability to motivate, coach, and develop high-performing teams.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Experience using Microsoft Office and restaurant technology platforms.
- Food Protection Certification (required).
- Open availability, including evenings, weekends, and holidays.
JF Restaurants is proud to be an Equal Opportunity Employer.
