Wusong Road Tiki Bar – Service Manager

Wusong Road, named one of the top 20 Tiki Bars, is Cambridge’s local tropical escape on Mt. Auburn street in Harvard Square.

We are hidden away within the beautifully restored historic 100 year old Conductor’s Building–the first elevated train station in the USA. With just over 8,000 ft2, 165 seats, two full bars spread across two floors and a top-of-the-line kitchen suite, Wusong Road is an escape from the bustling city street outside.

Our menu is small Asian inspired tapas by Chef Jason Doo (Fairmont Hotels, Intercontinental Hotels, Menton, Woods Hill Table) where everything from dumplings to hand pulled noodles are made from scratch. Our front of house hospitality team led by John Shin (Aureole NYC, MIDA South End, Tasting Counter) guides guests through our classical Tiki menu and modern rifts while providing a high level of hospitality in a casual setting.

We are seeking a hospitality driven manager who is hands on and has a strong attention to detail. The manager should be able to pick up on guest social cues and provide a seamless level of service in a fun and fast paced environment. The manager should (or be willing to learn about) have a strong knowledge of liquor, Tiki & Tiki culture and the preparation of mixed drinks.

We also ask the manager be comfortable enforcing rigorous health and sanitation standards, the freshness of the fruit and juices, overall cleanliness of the bars and dining room and provide rigorous training for all staff.

The manager should be comfortable in fulfilling a leadership role, delegating tasks, creating (and training staff on) standard operating procedures with a focus on guest service and satisfaction.

Job Type: Full-time

Salary: $57,000.00 – $65,000.00 per year

Benefits:

Employee discount
Health insurance
Paid time off
Paid training

Experience level: 2 years

Restaurant type:

Bar
Casual dining restaurant

Shift:

Evening shift
Night shift

Weekly day range: Weekend availability

Ability to commute/relocate:

Cambridge, MA 02138: Reliably commute or planning to relocate before starting work (Required)

Experience: Management: 1 year (Required)

License/Certification: TIPS (Preferred)

Shift availability:

Night Shift (Required)
Day Shift (Preferred)

Work Location: One location

Employment Type(s): Full Time

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How to apply

Email: wusongroad@gmail.com

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