Wusong Road – Bartender

Wusong Road is looking for a daytime and evening bartender with full time availability.

Wusong Road is a love letter to American Chinese cuisine and tropical drinks by Chef Jason Doo (Menton, Intercontinental, Fairmont, Woods Hill Table) and restaurateur Thomas Brush (Felipe’s, Crema Cafe, and Flat Patties). Located on Mt. Auburn street in Harvard Square, Wusong Road is located within the beautifully restored 100 year old historic Conductor’s Building–the first elevated train station in the USA. With just over 8,000 ft2, 160 seats, two full bars spread across two stories, a top of the line kitchen suite, and America’s first brick Peking duck oven taking center stage, Wusong Road is an escape from the bustling city street outside.

The menu is rooted in traditional American Chinese cuisine where everything from dumplings to hand pulled noodles is made from scratch while the front of house hospitality team guides guests through classical Tiki menu and modern rifts. Wusong Road is a minority owned business.

Your role as a Bartender is to be the face of hospitality for guests when people are becoming more and more distrustful of corporate brands and advertising. They understand that humans always inherently trust people, and your role is to ensure they live up to their guests and their own personal expectations.

You must have a strong attention to detail and be able to pick up social cues and provide a seamless level of service in a fast paced environment. In the heart of Harvard square you will be providing an exceptional experience for both World Leaders and those who are looking to start their careers.

That being said, bartenders are required to have a strong knowledge of beer, wine, liquor, preparation of mixed drinks, garnish preparations, and rigorous health and sanitation standards. When working with Bar Apprentices the Bartender will fulfil a leadership role, delegating tasks with a focus always on guest service and satisfaction.

Benefits

  • Paid time off with indefinite accrual
  • Dental Plan
  • Choice of PPO Medical plan that fits your lifestyle
  • Paid training and tuition reimbursement for hospitality school and minimum work period
  • If over the age of twenty (20): Partial Travel Reimbursement for ‘Tales of the Cocktail’
  • If over the age of twenty (20): Partial Reimbursement for ‘Professional Spirits Exam’
  • If over the age of twenty (20): Partial Reimbursement for ‘Introductory Sommelier’
  • 401(k) plan
  • Restaurant and Partner Restaurant reduced cost dining for Friends and Family
  • Short- and Long-term disability insurance
  • Employee bonus referral plan
  • MBTA Perk T-Pass Discount
  • Profit sharing bonus after restaurant Return on Investment (ROI)
  • Access to wholesale purchasing for disposable and consumable goods

Job Requirements, this includes, but is not limited to:

  1. 2+ years restaurant/bar experience
  2. Delivers and maintains a high level of hospitality satisfaction to all guests.
  3. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  4. Assist with the setup and breakdown of the Bar(s) and dining room, both before and after each service.
  5. Maintains time/temperature logs for bar refrigeration
  6. Maintains ice machines and maintenance
  7. Maintains temperature logs for bar dishmachines
  8. Maintains bar sanitation buckets
  9. Performs daily ‘spot check’ inventory with manager on duty
  10. Routinely performs checks on guest lavatories, cleans lavatories as needed
  11. Helps to prepare garnish(es) for beverage service.
  12. Assists with collection and transportation of dirty or soiled glassware.
  13. Polishes glassware for guests to enjoy.
  14. Cleans and maintains all bar equipment and tools.
  15. Cleans and polishes guest facing materials, including decorative items.
  16. Delivers beverage service in accordance with their hospitality standards and procedures.
  17. Where appropriate, assists with service of food to guests dining at the restaurant, lounge, or at the counter of the bar(s).
  18. Ensures bar is set up for success for the next shift
  19. Performs weekly inventory and maintains pars
  20. Responsible for ordering bar ingredients with the kitchen or manager on duty
  21. Communicates to his/her superior any difficulties, guest comments and other relevant information.
  22. Up-sells and regularly replenishes beverages, while maintaining responsible alcohol service and following all Massachusetts and Federal laws.
  23. Converses with Guests about alcoholic beverages, advising the types and styles of beverage, taking beverage orders and serving beverages.
  24. Promotes, sells, makes and presents cocktails, mocktails and other beverages.
  25. Serves coffee and tea hot and at the correct temperature
  26. Complies with legal provisions of local liquor codes Assesses guest’s intoxication level and takes appropriate action as needed
  27. Monitors factors which interfere with the total experience of the guest Maintains stock rotation in refrigerated and dry storage areas.
  28. Effectively operates the post-mix syrups bulk dispense system
  29. Operates the beer reticulation system
  30. Adheres to stock control procedures
  31. Professionally handles billing and payments, credit, house funds and shift hand over of bills in compliance with established policies and procedures
  32. Works with safety as a priority, and follows all restaurant safety standards.
  33. Maintains relevant knowledge of industry through continuing education and training.
  34. Perform any other job-related duties as assigned.

Job Requirements:

Hospitality is the core of the restaurant, however in order to perform this job successfully, all applicants must:

  • Be twenty one (21) years of age or above.
  • Outstanding organizational and interpersonal skills as well as excellent attention to detail.
  • Cleanliness

Training Requirements (note, these may be acquired after employment):

  • Must be able to obtain and maintain a TIPs training certification.
  • Must be able to obtain and maintain a Massachusetts Allergen Awareness Certification.
  • Must be able to obtain and maintain a Massachusetts Crowd Control Certification.

Language Requirements:

  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
  • Ability to respond to common inquiries from other employees or guests.
  • Conversational English required, secondary language is a plus.
  • Ability to write instructions.
  • Ability to present information.

Physical Requirements:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

  • Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.
  • Being able to briefly work in cold temperatures below thirty-two (32) degrees fahrenheit, including walk-in coolers and freezers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the kitchen floor or some back of house areas, the noise level increases to loud.

Team members must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

Wusong Road is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Wusong Road does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Show me how to apply

How to apply

Email: wusongroad@gmail.com

Related Jobs