The Rudder – General Manager

The Rudder, an iconic restaurant and bar since the 1950s, is seeking full-time General Manager. Combining the fine food and attentive hospitality of Chef Barbara Lynch, The Rudder offers a rotating menu highlighting Gloucester’s local seafood and French/Italian cuisine.

The General Manager is responsible for the overall health and success of The Rudder’s staff, products, service and hospitality, guest and industry relations, facilities, and financials. They are a steward of The Rudder’s vision and direction, ensuring The Rudder’s alignment with the Barbara Lynch Collective brand, culture, and values; guiding, encouraging, and advocating for changes as needed. The Rudder is seeking an eager hospitality and guest relations enthusiast for an General Manager position. This individual will be an integral part of the FOH Management team. He or she will execute the requirements of their position in accordance with and under the supervision of Chef Barbara and the Operations team.

Essential Duties:

  • Hire, train, develop, and retain top talent
  • Work with Finance Director to set budgetary goals; ensure profitability and viability of The Rudder business model
  • In collaboration with Chef/Owner and Finance Director, ensure job descriptions are maintained and updated for all staff positions and that the positions are aligned with operations
  • Ensure opening, side, and closing duties are delineated and posted for each position for accountability
  • Organize and communicate continued education training calendar
  • Work 5 days per week, including closing shifts as required.
  • Community & Industry Planning
  • Ensure liquor, beer and wine inventories are physically counted on the first of each month and submitted to Finance by the communicated month end deadline.
  • Ensure all invoices are reviewed for accuracy [ what is when invoice is actually received ] and signed off for accountability before submitting to finance.
  • Ensure weekly schedule is communicated to staff to include in times and out times. Ensure schedule has been built to optimize payroll. Schedules must be retained for three years.
  • Work with the Senior Team to ensure compliance with new hire, compensation, performance review, disciplinary, investigative, termination, benefits, workers comp, OSHA, and COVID-19 procedures.
  • Work with Chef Barbara Lynch to ensure menu quality, consistency, and alignment with the cocktail program.
  • Ensure facilities are working in proper condition in accordance with Board of Health, OSHA, and Workers Comp guidelines

Tech Requirements:

  • Microsoft Excel – Inventory
  • Google Drive – Docs & Sheets & Gmail
  • Toast – Point of Sale
  • Tripleseat – Events
  • Squarespace – Website Maintenance

Education / Experience: TIPS certification, CPR certification, Crowd Certification, minimum 3 years in restaurant management with direct report experience.

Skills Required:

  • A commitment to looking ahead…. one month, one week versus first to the day to day.
  • A passion to share knowledge and proactively provide training/mentorship to team members so that they have the opportunity to grow and develop in the company
  • Emotional Intelligence
  • Receptive to change and able to coach others to change
  • Ability to lead by example
  • A clear vision and understanding of the job that empowers you to motivate and inspire others around you.
  • Strong Interpersonal Skills

A minimum of three years restaurant experience in a like minded hospitality focused restaurant or restaurant group is required. Ideal candidates will convey empathy, warmth, and humility in all guest and co-worker interactions; find fulfillment in the happiness and success of others; will be capable of solving problems through creative and critical thinking, will be able to take criticism well; will possess great organizational and prioritization skills; will create positive, respectful, and effective relationships; and above all, will be passionate about all aspects of hospitality and restaurant culture!

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed or assigned.

The Rudder, an entity of the Barbara Lynch Collective, is an equal opportunity employer.

Employment Type(s): Full-time

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How to apply

Email: rudder@barbaralynch.com

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