At The Pheasant, we pride ourselves on providing an exceptional dining experience that celebrates the bounty of Cape Cod and supports local farmers and food artisans. Our commitment to sustainability, hospitality and culinary excellence has earned us numerous accolades and a loyal customer base.

Job Overview:
We are seeking a dynamic and experienced General Manager or Manager to lead our team and maintain our reputation for high-quality, locally-sourced dining experiences. The ideal candidate will possess a passion for hospitality and a strong understanding of restaurant operations, customer service, and team management.

Key Responsibilities:

• Operational Management:
  • Oversee all aspects of restaurant operations to ensure efficiency and profitability.
  • Manage scheduling, inventory, and supply chain to minimize waste and maximize resource utilization.
  • Collaborate with the executive chef and kitchen staff to ensure menu consistency and quality.
• Customer Experience:
  • Ensure the highest level of customer satisfaction by maintaining a welcoming atmosphere and attentive service.
  • Address customer feedback and resolve any issues promptly and professionally.
  • Uphold the restaurant’s reputation for outstanding dining experiences.
• Team Leadership:
  • Recruit, train, and mentor a team of dedicated staff members.
  • Foster a positive work environment that encourages collaboration and professional growth.
  • Set performance goals and conduct regular evaluations to ensure team members meet the restaurant’s standards.
• Financial Management:
  • Develop and manage budgets, monitor expenses, and drive revenue growth.
  • Analyze financial reports to identify areas for improvement and implement corrective actions.
  • Negotiate contracts with suppliers and manage vendor relationships to ensure cost-effectiveness and quality.
• Compliance and Safety:
  • Ensure compliance with all local, state, and federal health and safety regulations.
  • Implement and maintain health and safety policies and procedures to provide a safe environment for staff and guests.
  • Stay informed about industry trends and innovations to ensure the restaurant remains competitive and compliant.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum of 2 years of experience in restaurant management, preferably in a high volume casual/fine dining establishment.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Proven track record of meeting financial targets and maintaining high customer satisfaction.
• Passion for hospitality and sustainable food practices.

What We Offer:

• Competitive salary
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to lead a team in a restaurant that celebrates local food and community.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their experience and passion for hospitality to the email provided below. Please include “General Manager Application” in the subject line.

Application Deadline: September 15, 2024

This job listing aims to attract candidates who are not only skilled in restaurant management but are also passionate about hospitality and service.