The Merchant – Service Manager

The Merchant Kitchen & Drinks, a 200-seat American Brasserie located in the rapidly growing Downtown Crossing neighborhood is looking for a new Service Manager. The Merchant offers a full dining room, lounge and bar with 36 draft beer lines as well as craft cocktails and an extensive wine list.

The ideal candidate will be a leader by example, with a positive attitude, enthusiastic, creative, organized and have the ability to work with an established & dedicated team (front & back). Candidates should have a love of hospitality and understand the importance of building strong relationships with guests.

Responsibilities will include floor and team management, staff hiring’s and trainings. Managing and leading FOH staff during scheduled floor shifts as well as maintaining an active floor presence to ensure a high-level guest experience and building relationships with guests. Working with the rest of the management team to ensure a high level of service every day.

They offer a competitive salary, commission on events, health insurance, vacation time and a respectful workplace.

Please submit your resume and cover letter to the email address below.

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