Terra – Restaurant Floor Manager

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

The Restaurant Floor Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full service restaurants. The Restaurant Floor Manager reports directly to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers, barbacks and house support staff.

  • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
  • Documents, investigates, escalates and resolves all employee and guests incidents
  • Inspects dining room and storage areas to ensure compliance with health and safety regulations
  • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
  • Reviews and supervises financial information such as sales, inventory and costs to monitor budget
  • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
  • Performs other duties as required or assigned

QUALIFICATIONS

  • 2+ years of lead experience in food service
  • Demonstrated ability to lead and develop a large team
  • Excellent knowledge of steps of service
  • Outstanding communication and problem-solving skills
  • Experience supervising a front-of-house restaurant team strongly preferred
  • Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
  • Knowledge of Italian cuisine and beverage preferred

JOB REQUIREMENTS

  • Availability to work a flexible schedule including nights and weekends
  • Computer proficiency to review and analyze information
  • Ability to stand and exert well-paced mobility for periods of up to 8 hours
  • Ability to lift 10 lbs. frequently, 50 lbs. occasionally
  • Food Handler’s License

BENEFITS AND PERKS

  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine
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How to apply

Email: Tori.Barnaskas@eataly.com

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