Big Heart Hospitality is a Boston based restaurant group founded by 2018, 2019 & 2020 James Beard Finalist-Best Chef Northeast Chef Tiffani Faison 2011. Big Heart Hospitality places our values above all and makes mandatory equality, diversity and kindness with our team as well as our guests. We create transformative dining experiences through curating service, food and beverage offerings and meticulously designed environments. We value fun, inclusive, collaborative environments and work together to maintain a company where each member is invited and encouraged to be the best version of themselves. We work hard, hold our guests and each other in high regard and love what we do. We are hospitality professionals with a giant heart and a shared sense of common purpose.
Restaurant Manager
Big Heart Hospitality is looking for a Restaurant Managers for its new location, Tenderoni’s in the former Tiger Mama space in Boston’s Fenway neighborhood. Opened November 2022, Tenderoni’s Fenway is an Italian-American-ish concept that places fun and delicious at the forefront of the guest’s experience with a wildly entertaining and raucous atmosphere.
We are looking for a leader in the food and beverage industry that wants to rethink the norms. The ideal candidate will understand how to incorporate technically excellent service into a pretense-free environment with great humor and heart.
The Restaurant Manager will manage day-to-day service operations of the restaurant, setting and maintaining all service standards through staff development and retention. They will be responsible for continually defining and refining service. They will be responsible for assisting the General Manager with hiring, training, and managing of all FOH staff.
Necessary Skills:
- 2+ years of restaurant management experience a plus
- Food Handler’s Certification preferred
- Strong leadership skills
- Food and beverage knowledge required
- Ability to manage and mentor employees
- Technical proficiency in restaurant POS, reservation systems, Microsoft Office strongly recommended
- High volume, fast-paced, high profile restaurant experience preferred
- Ability to think on your feet and make informed and mature decisions
- Detail oriented human required
- Love of great food and beverage
