Tatte Bakery & Cafe – Managers

At Tatte, we are a team from diverse backgrounds working together To Inspire, Care for, and Nurture Life. Every day. Our managers work side by side with a passionate front-of-the house team, leading and inspiring them to exceed our guest’s expectations at every opportunity. We achieve this by providing exceptional service that is authentic, genuine, warm and welcoming while upholding the execution of Tatte service and product standards.

Summary of Responsibilities*

  • Supports ownership of the business, including administrative requirements, and ensures that the day to day operations run smoothly
  • Models authentic, warm guest experience and instills great service in team
  • Successfully identifies individuals that embody Tatte’s cultural values and supports recruiting, hiring, and training of new talent to ensure outstanding guest service
  • Demonstrates people performance management skills with the ability to identify talent and develop managers and hourly team members
  • Possesses capability to lead and navigate hard conversations
  • Continuously upholds Tatte brand and visual standards
  • Leads team members through effective and efficient operational execution
  • Ensures Food Safety in the café
  • Supports café-level change management activities to ensure effective and accurate communication of new product, service and operational information
  • Contributes to food, labor and controllable costs that are consistently within company guardrails
  • Other duties as assigned
    * Scope of responsibility by role varies depending on role (supervisor, AGM, or GM)

Working Conditions / Essential Functions

  • Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and as emergencies arise)
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds.

Position Requirements

  • Minimum 1 year of experience working as a manager, preferably in a high-volume, full service and/or polished fast casual restaurant
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • High School education or equivalent

Preferred Skills

  • Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management
  • Proficient in Microsoft Office including Word, Excel, Outlook
  • Previous experience working with UltiPro, Toast – POS System, CrunchTime/TeamworX
  • ServSafe, Allergen and ChokeSaver Certifications

Our Benefits and Perks

  • Competitive pay (typically manager pay ranges from $50-$80k , depending on experience)
  • Quarterly bonus program
  • Paid vacation and sick time
  • 401(k) (with a vesting match)
  • Free EAP employee assistance programs
  • Flexible schedule with no late nights
  • Health, dental and visual insurance
  • Internal English and Spanish classes
  • Free meals and drinks
  • Exciting potential for growth

Please note that we hire managers for the greater Boston market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.

Employment Type(s): Full Time
Base Pay: $50,000-$80,000+/year

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