The Coda Group’s award winning, Venetian inspired restaurant, SRV, is seeking a Guest Relations Manager. The Guest Relations Manager role encompasses various aspects of operation and execution in the FOH. SRV focuses on modern interpretations of classic Venetian food, featuring an Italian wine list and Italian-centric bar program.
The Guest Relations Manager is responsible for managing FOH support staff, including hiring, training and continued education. Further responsibilities include direct leadership of the host team, managing reviews, and cultivating relationships with new guests and loyal regulars alike. Ideal candidates will have an innate sense of hospitality, empathy and humility coupled with strong work ethic and desire to lead. Applicants should embrace an F&B culture rooted in integrity, creativity and discipline with a foundation of educational programs. They will possess great organizational and prioritization skills. A minimum of one year prior management, lead hosting or maitre’d experience is required, fine dining experience is preferred.
This is a full time, salaried position offering excellent benefits and an educational environment. To apply, submit your cover letter and resume to the General Manager, Lauren Wingender, at the email below. SRV is an entity of The Coda Group, an equal opportunity employer.