Peregrine – FOH Positions

Front of House Service at Peregrine.

Compensation: $16 base wage plus tips
current total compensation is $31/hour

AM and PM shifts available, 7 day per week operation, including holidays
availability must include weekends, and a total of 3-5 shifts per week

Conveniently located across the street from Charles/MGH Red Line station, and near Downtown Crossing and Park Street stations for Green and Orange lines

We are looking for high energy individuals who are passionate about giving great service, learning about great food and engaging in their work!

Our performance expectations are:

  • Essential Functions
  • Uses Toast, a touch-screen POS System
  • Uses Open Table, a reservation and restaurant seating system
  • Replenishes products and supplies on the floor
  • Keeps dining areas and workspaces neat and clean
  • Carries the guests order to the table, double checking for accuracy
  • Can explain all ingredients in our dishes and knows the stories behind our food and beverages
  • Actively engages in learning about the food and culture influences that inform the menus at Peregrine
  • Answers guest questions and gets help when needed
  • Positively responds to direction and does not shy away from requesting assistance from co-workers, supervisors, managers and guests
  • Treats guests and co-workers with courtesy and respect
  • Makes eye contact and greets guests enthusiastically
  • Does whatever it takes to make every guest’s experience a great one
  • Finds ways to keep busy and stay productive during slow times
  • Actively engages in documenting and updating standard operating procedures
  • Documents customer compliments, complaints and suggestions
  • Attends training classes, or otherwise participates in training activities, as scheduled and required

Non-Essentials

  • Assists in other areas of Peregrine, bringing personal experience and interests to the betterment of the team
  • Attends Juliet and Company business activities
  • Trains other staff members

The Success Patterns for this position are:

  • Experience working in sales/customer service and/or the foodservice/hospitality industry preferred (although we welcome the opportunity to train less experienced team members.
  • Has a reputation for giving great service to guests and co-workers
  • Can handle multiple tasks at one time
  • Excels at giving and receiving constructive feedback
  • Comes to the table to communicate for the betterment of the team/restaurant
  • Has good problem solving skills
  • Has strong interpersonal skills
  • Is able to work independently and as a member of a team
  • Communicates professionally and enthusiastically in person and on the phone
  • Can maintain high energy during the entire shift
  • Can work in a fast-paced environment and adapt to change quickly
  • Able to relocate up to 50lbs occasionally

Successful Candidates will have the following Personal Characteristics:

  • Likes to have fun at work!
  • Self-motivated and enjoys learning
  • Passionate about selling great food, wine, and giving great service
  • Regularly makes people feel like they were the best part of your day

Please apply online.

Employment Type(s): Full Time, Part Time
Base Pay: $16 plus tips (most recent hourly average: $31)/hour

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How to apply

Contact: Katie Rosengren
Click to Apply Online

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