Orfano – Restaurant Manager

Big Heart Hospitality is a Boston based restaurant group founded by 2018, 2019 & 2020 James Beard Finalist-Best Chef Northeast Chef Tiffani Faison. Big Heart Hospitality places their values above all and makes mandatory equality, diversity and kindness with their team as well as their guests. They create transformative dining experiences through curating service, food and beverage offerings and meticulously designed environments. They value fun, inclusive, collaborative environments and work together to maintain a company where each member is invited and encouraged to be the best version of themselves. They work hard, hold their guests and each other in high regard and love what they do. They are hospitality professionals with a giant heart and a shared sense of common purpose.

Big Heart Hospitality is looking for a Restaurant Manager for Orfano. They are looking for a leader in the food and beverage industry that wants to rethink the norms and convention and work with them to create a world class restaurant. The ideal candidate will have fine dining service experience at the “White Tablecloth” level and understand how to incorporate technically excellent service into a pretense-free environment with great humor and heart.
The Restaurant Manager will manage day-to-day service operations of the restaurant, setting and maintaining all service standards through staff development and retention. They will be responsible for continually defining and refining service at Orfano. They will be responsible for assisting the General Manager with hiring, training, and managing of all FOH staff.

Necessary Skills:

  • 2+ years of restaurant management experience a plus
  • Food Handler’s Certification preferred
  • Strong leadership skills
  • Fine dining service skills, food and beverage knowledge required
  • Ability to manage and mentor employees
  • Technical proficiency in restaurant POS, reservation systems, Microsoft Office strongly recommended
  • High volume, fast-paced, high profile restaurant experience preferred
  • Ability to think on your feet and make informed and mature decisions
  • Detail oriented human required
  • Love of great food and beverage

Please include a personal note with your cover letter and resume about why this specific position appeals to you and why you have chosen a career in Hospitality.

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How to apply

Email: jill@bighearthospitality.com

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