The Server is responsible for taking customer’s food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
- Experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
- Comply at all times with Charles Hotel standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position.
- Have a thorough knowledge of menus and specials in the restaurant.
- Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
- Clear clean and reset tables as needed.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked tidy and clean.
- Perform other tasks/jobs as assigned by the supervisor or man
The Charles Hotel is an EEO/AA/Disabled/Veterans Employer.
Apply by email or online using the information provided below.