Museum of Fine Arts – Restaurant Manager

The team is opening a new upscale Restaurant and Bar at the Museum of Fine Arts – Boston. If you have a positive attitude and a love for hospitality, you may be interested in joining their team. Please reply with an introduction and resume.

Restaurant Associates is recognized as the nation’s premier hospitality company, operating over 170 prestigious locations. At RA, food is inspiration. Their unmatched culture of hospitality excellence enables them to provide memorable experiences for premier clients. They empower many to be their best though delicious food that happens to be “better-for-you” and the planet.

Core Values:

  • Dedication to Quality
  • Spirit of Ownership
  • Commitment to Talent & Diversity
  • Responsible Citizenship
  • Passion for Hospitality

Full time associates at Restaurant Associates are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary:

Working as a Restaurant Manager you are responsible for the effective execution of service. You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met. This position will be in charge of managing and staffing the entire front of the house staff.

Key Responsibilities:

  • Hires, trains, and develops all FOH restaurant staff in fine dining service standards
  • Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars
  • Organizes and conducts pre-shift and departmental meetings daily
  • Maintains communication with all departments to ensure customer service needs are met
  • Creates seating charts and station assignments daily, following up with support staff of daily expected business
  • Maintains all reservation systems and books to accommodate business demands
  • Creates side work assignments and ensures completion with wait staff
  • Maintains the highest level of service to client/guest, ensuring their satisfaction
  • Maintains cleanliness and presentation of dining room area
  • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Preferred Qualifications:

  • Bachelor’s Degree preferably in hospitality, or equal fine dining experience
  • Six to eight years of upscale fine dining with at least three year of management experience
  • Cash handling and reconciliation of cash banks and POS systems
  • Ability to hire, develop, train, coach and counsel hourly associates
  • Ability to plan, market and execute special events/promotions
  • Ability to monitor and track budgets and expenditures
  • Excellent written and verbal communication skills
  • Excellent knowledge of customer service techniques and current service standards
  • Must be able to remain poised and focused under pressure
  • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Professional appearance and demeanor required

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, they are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

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How to apply

Email: MCarver@mfa.org

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