Michael’s Harborside – Front of House Manager

Michael’s Harborside, a full service lunch and dinner restaurant located directly on the Merrimack River in historic Newburyport, is seeking a Front of House Manager to join their outstanding team.

They are a looking for a high energy, organized, experienced candidate who will provide mature leadership with a great ability to multi task and motivate. They believe in extensive training to provide great service to their loyal guests and you would be a key component of staff development. Michael’s Harborside is part of the Newburyport Development portfolio and offers excellent salary and benefits.

They currently have a full time managing position open whose responsibilities will include supervising and assisting with on-going training of front line staff, and scheduling to provide optimal guest service.

Other important aspects of this position include the ability to:

  • Lead by example in professional behavior toward coworkers and guests at all times
  • Adopt and enhance the open communication culture
  • Maintain positive guest relations at all times
  • Support all BOH operations
  • Attend and contribute to regular staff meetings
  • Facilitate and participate in regular staff training
  • Direct staff in maintaining a clean and safe workplace
  • Be aware of all restaurant services/features.
  • Be innovative and progressive in creating ways to enhance the guest experience
  • Applicants should also work well under pressure, possess excellent communication skills, be organized, flexible and self-motivated.

What they Require:

  • Minimum 2 yrs.’ management experience in the hospitality industry with a strong foundation in customer service.
  • Must be committed to constantly improving guest experience and satisfaction.
  • Must be willing to devote majority of time on the floor supporting FOH and BOH staff.
  • Must be organized, motivated, and a spontaneous problem solver.
  • Must be mature and flexible in communicating effectively with all staff and guests.

What They Offer:

  • Scheduled 5 day work week in a vibrant, waterfront environment.
  • Competitive compensation is based on experience.
  • Medical and Dental insurance, long term and life insurance.
  • Paid vacations, sick time, employee dining program, direct deposit, ongoing training and development.

To apply, send your resume to the email address below.

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How to apply

Email: lwetenkamp@newburyportdev.com

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