Mamaleh’s – Counter Service/Barista Staff

Mamaleh’s is hiring an Counter Service/Barista Staff. They like nice, honest, hardworking, personable people!! If you think this describes you, keep reading! Mamaleh’s Kendall Square is their flagship restaurant, this will be your home base. They have one outpost in Boston and another on the way. Pre-pandemic, they were a bustling restaurant with strong take out and deli service, currently they are very busy in a different way. They choose not to offer dine-in service, rather offering counter service, take out, and delivery 8am-8pm, 7 days a week. They do have dynamic revenue centers; suburban pickups twice a week, a well-enrolled monthly subscription program, nationwide shipping and regular catering and deliveries.

The Counter Service Staff is the face of the restaurant, you are the connection between the kitchen and the guests. There are 2-3 counter service staff per shift managing all of the front of house work detailed below. Warmth, efficiency and a sense of urgency are must have traits for this position.

Mornings see a lot of cappuccinos and latte orders. They are looking for someone comfortable behind an espresso machine. Their flagship location has a strong coffee program that highlights Barrington Coffee Roasters in all their cafe beverages. If latte-art is your passion, apply now.

Skills and Requirements:

  • Organizational skills
  • Be a source of positivity for the staff with a “yes we can” attitude
  • Possess problem-solving capabilities and be resourceful
  • Exceptional work ethic, strong attention to detail, and a collaborative attitude
  • Genuine hospitality
  • Must love interacting with guests
  • POS Systems, specifically Toast
  • Must be able to communicate clearly in English
  • Ability to give and take feedback in a professional manner.

Also, It Is Preferred You Have Experience With:

  • Barista experience
  • Interest in coffees and teas.
  • Knowledge and love of Jewish Deli culture
  • Computer literacy
  • Customer service experience
  • Current driver’s license
  • Food Safety Knowledge
  • Staff Education / Motivation
  • A moderate amount of Spanish speaking
  • Certifications
  • College or related trade degree
  • Tips or 21+ Training
  • CPR
  • ChokeSaver
  • Crowd Manager
  • Servsafe

Check them out on instagram @mamalehs

About Mamaleh’s Delicatessen
Mamaleh’s Delicatessen opened in Cambridge in 2016 with the goal of bringing Jewish cuisine of decades past into the Boston present. Since opening, they’ve received much acclaim, including Bon Appetit Magazine’s 50 best new restaurants in the country, Boston Magazine’s Best Deli, and become a beloved part of the Boston community. Thanks to their tremendously loyal staff and customers, Mamaleh’s is still fighting through the Covid era, and they plan to be a Boston area staple for years to come.

About Big Dipper Hospitality Group:
Founded in 2008, in Cambridge, Mass., the Big Dipper Hospitality Group has created some of the area’s most beloved dining spots, such as State Park, Mamaleh’s, and Café Du Pays. They are a family-run, independent, award-winning restaurant group, passionate about hospitality and integrity. They are committed to creating healthy work experiences and opportunities for advancement in the field. The ownership and management team work hard alongside staff daily and have enacted a food revenue sharing program amongst the kitchen team.

EEO Statement:
Big Dipper Hospitality Group is proud to be an equal opportunity employer. It is their policy to provide equal employment opportunities to all qualified applicants and employees. They do not discriminate against applicants or employees in regard to actual or perceived race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Types: Full-time, Part-time

Pay: Up to $17.00 per hour


  • 401(k)
  • Employee discount
  • Health insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location: One location

Work Remotely: No

Show me how to apply

How to apply

Click to Apply Online

Related Jobs