Lyons Group – Director of Training & Service Standards

The Lyons Group, one of Boston’s largest restaurant groups, is looking to hire a Director of Training and Service Standards. They are committed to providing a highly creative and enjoyable learning environment for Crew Members. Training new and current crew members will be challenging and rewarding. The position of Director of Training provides a great opportunity to play an essential role in the personal development of the team

Responsibilities

  • Conduct in-Person training sessions, back and front line employees
  • Develop programs and curriculum for the employee of the organization for orientation and in-job training
  • Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed
  • Collaborate with the company’s management to identify training needs and schedule appropriate training sessions for employees
  • Monitor and ensure employees are performing their responsibilities according to the training
  • Ensure the compliance of the company’s employees to cooperate with standards and procedures during training sessions
  • Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed
  • This position reports directly to the VP of Operations

Requirements

  • Proven experience as trainer or similar role
  • Develop and cultivate a never-ending appetite for learning to broaden your knowledge
  • Strong organization and time-management skills to prioritize, delegate tasks and set goals for productivity
  • Creative and problem-solving skills
  • Effective communication (verbal and written) and interpersonal skills to inspire and engage learners
  • Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner
  • Salary based on experience $80K

To apply, send your resume to the email address provided below.

Show me how to apply

How to apply

Email: rjones@lyonsgroup.com

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