John Fraser Restaurant Boston – General Manager

Michelin Starred Chef John Fraser is opening his newest restaurants in the brand-new Winthrop Center Tower in Downtown Crossing and we are looking for a Multi-Unit General Manager with many opportunities for growth for the right candidate. This property will include a private club for residents, a private club for office tenants and multiple grab-and-go kiosks.

Essential Job Function: The General Manager will be responsible for overseeing the daily activities of the front-of-house operations and employees for multiple units in accordance with company policies and procedures while working alongside the Back of House ensuring a seamless and successful operation.

Key responsibilities include but not limited to:

  • Must be highly involved with service standards and guest experience.
  • Partner with the Property Director to develop and execute strategies to achieve operational goals at the store level.
  • Manage day to day operations during scheduled shifts that include daily decision making, employee support and guest interaction while upholding standards, food quality and cleanliness.
  • Maintain operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements.
  • Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements while building relationships with guests.
  • Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; and reporting issues to appropriate stakeholders.


  • Minimum of 3 years of relevant experience working as a multi-unit General Manager or similar capacity, within a high volume, upscale restaurant
  • Excellent financial acumen
  • Team-orientated and positive attitude
  • Strong communication skills, both verbal and electronic, are required
  • Well versed in Microsoft Office, Excel, and can easily adapt to new technology

John Fraser Restaurants is an equal opportunity employer.

For more information:


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Dining Program
  • Commuter Benefits

To apply, please send your resume to the email provided below.

Employment Type(s): Full-time
Base Pay: $100,000 - $110,000/year

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How to apply

Contact: Sasha Nisenbaum

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