Michelin Starred Chef John Fraser is opening his newest restaurants in the brand-new Winthrop Center Tower in Downtown Crossing and we are looking for a Multi-Unit General Manager with many opportunities for growth for the right candidate. This property will include a private club for residents, a private club for office tenants and multiple grab-and-go kiosks.
Essential Job Function: The General Manager will be responsible for overseeing the daily activities of the front-of-house operations and employees for multiple units in accordance with company policies and procedures while working alongside the Back of House ensuring a seamless and successful operation.
Key responsibilities include but not limited to:
- Must be highly involved with service standards and guest experience.
- Partner with the Property Director to develop and execute strategies to achieve operational goals at the store level.
- Manage day to day operations during scheduled shifts that include daily decision making, employee support and guest interaction while upholding standards, food quality and cleanliness.
- Maintain operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements.
- Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements while building relationships with guests.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; and reporting issues to appropriate stakeholders.
- Minimum of 3 years of relevant experience working as a multi-unit General Manager or similar capacity, within a high volume, upscale restaurant
- Excellent financial acumen
- Team-orientated and positive attitude
- Strong communication skills, both verbal and electronic, are required
- Well versed in Microsoft Office, Excel, and can easily adapt to new technology
John Fraser Restaurants is an equal opportunity employer.
For more information:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Dining Program
- Commuter Benefits
To apply, please send your resume to the email provided below.