Hawkeye Hospitality – Floor Manager

Hawkeye Hospitality, an established and growing restaurant group based in Boston, is seeking a Floor Supervisor to join their team. The Floor Supervisor is responsible for managing the daily operations of their restaurant.

Job Duties:

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
  • Provide direction to employees regarding operational and procedural issues
  • Exhibit an aptitude for leading, coaching and driving excellence at every level
  • Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event that a guest or employee is injured
  • Must be ServSafe certified

This is a full time position with a very competitive salary and full benefits. Please forward your resume, in confidence, with references.

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How to apply

Email: beth@hawkeyehospitality.com

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