Haley House – Line Cooks & Cashiers

Haley House uses food and the power of community to break down barriers, open opportunities, and strengthen the neighborhoods they serve. Their Bakery Cafe is a cultural hub of Nubian Square offering cafe and catering services and regular community events. They use open book management which includes their team in making decisions that allow them to grow a successful social enterprise that values their community and focuses on staff growth. They place a priority on mutual respect and trust, teamwork, collective responsibility and creating a work environment where all staff feel safe and valued.

Founded in 1966, Haley House has grown to include four interconnected branches: direct services (soup kitchen, food pantry, meal for elders), permanent affordable housing, urban agriculture, and social enterprise (Haley House Bakery Cafe). Their direct services and housing are located in the South End, and their social enterprise is located in Roxbury; their urban agriculture is in both neighborhoods.

They are looking for individuals to work on an hourly basis (either full-time or part-time) and they offer a highly competitive compensation package that includes excellent healthcare and dental and life benefits as well as PTO.

LINE COOK
Role:
Responsible for preparing and serving delicious food in a team environment with a dedicated commitment to their organizational mission to serve the community by breaking down barriers and opening opportunities.

Key Responsibilities:

  • Prepare food items consistently and efficiently while adhering to established recipes and portion sizes
  • Set and meet priorities in regards to customer needs, tickets, prep work and cleanliness
  • Ensure that customers are politely and warmly greeted and are given timely, responsive, friendly and courteous service
  • Must be able to balance individual tasks with the needs of the team as a whole
  • Maintain an excellent attendance record and a positive attitude that supports co-workers and is open to learning and personal growth
  • Participate in Open Book management processes and look to identify opportunities to help the Cafe grow revenues and manage costs

Qualifications:

  • Must be able to lift 50 pounds
  • Must be able to walk up and down stairs and ladders with heavy objects
  • Must have the ability to use a knife; advanced knife skills a plus
  • Must be able to perform tasks standing for up to 6-8 hours at a time
  • Able to move heavy objects in and out of extreme temperatures (ovens, walk-in freezers)
  • Must be a self-starter who takes initiative to figure out what needs to be done and does it
  • Culinary training or prior relevant work experience.
  • Commitment to the mission of Haley House

 

CASHIER
Role: Responsible for greeting customers and taking accurate orders in a community environment. Work closely with cafe management, kitchen staff and other cashiers to ensure excellent and timely customer service and a clean and healthy food service environment. Show dedication to their organizational mission to serve the community by breaking down barriers and opening opportunities.

Key Responsibilities:

  • Ensure that customers are politely and warmly greeted and are given timely, responsive, friendly and courteous service
  • Enter orders accurately and handle cash and credit card payments according to protocols
  • Fulfill orders that include drinks, soup or items from the pastry case
  • Answer phones and direct calls appropriately
  • Brew coffee and fill other beverage containers as needed and keep beverage case stocked
  • Complete TIPS training and obtain certification to ensure that alcoholic beverages are served lawfully following best practices
  • Keep register area clean, tidy and well-stocked
  • Complete side work, including filling condiment containers, wiping down tables, stocking utensils, etc.
  • Clean tables and floors in dining room and stock bathroom
  • Maintain an excellent attendance record .
  • Participate in Open Book management processes and look to identify opportunities to help the Cafe grow revenues and manage staff costs and costs of goods served.

Qualifications:

  • Excellent customer service skills.
  • Food service and front of house experience is a plus.
  • Experience using a register and following cash protocols.
  • Availability to work required hours which may include early mornings and weekends.
  • Ability to work both independently and as part of a team; flexibility a must.
  • Experience at a nonprofit that addresses issues related to homelessness, housing, job training, social justice and/or urban agriculture preferred.
  • Commitment to the mission of Haley House

To apply for either position, send your cover letter and resume to Misha at the email address below.

Show me how to apply

How to apply

Email: mthomas@haleyhouse.org

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