Located on Revere Beach, Dryft is renowned for its vibrant atmosphere and exceptional cuisine. We are on the lookout for a dedicated and experienced individual to be our Assistant General Manager. If you have a solid background in restaurant management and are passionate about hospitality and service excellence, we’d love to hear from you. This role is perfect for someone looking to elevate their career in hospitality management by directly supporting and learning from our General Manager.
Responsibilities:
- Assist the General Manager in overseeing day-to-day operations during nights, weekends, and holidays.
- Support tasks related to hiring, training, scheduling, and management of staff.
- Help maintain high levels of customer satisfaction by upholding quality standards in food, service, and ambiance.
- Collaborate with the management team to uphold, evaluate, and innovate policies, procedures, and systems for better operational efficiency.
- Address customer complaints or concerns promptly to uphold a positive restaurant reputation.
- Assist in managing a dynamic team, promoting a positive and collaborative work environment.
- Maintain a professional restaurant image, aligning with standards of cleanliness, uniform, and appearance.
- Ensure exemplary guest service across all areas.
- Provide backup to the General Manager in operational and procedural guidance to staff.
- Assist in leading, coaching, and driving excellence throughout the team.
- Aid in employee development by supporting ongoing feedback, performance expectations, and reviews.
- Help manage expenses, optimize profitability, monitor inventory, and analyze financial performance to identify improvement areas.
Qualifications:
- At least 4 years of managerial experience in a full-service restaurant.
- Strong ability to support a senior management role.
- Excellent communication and interpersonal skills.
- Comfortable with team mentorship, staff training, scheduling, POS operations, and reservation platforms.
Who Are You:
- Exceptionally organized with acute attention to detail.
- A leader who motivates and inspires others.
- Calm and adaptable in a fast-paced, ever-changing work environment.
- Consistent and professional in all interactions.
- Positive, energetic, and committed to fostering a joyful work atmosphere.
Benefits:
- Competitive salary commensurate with experience.
- Company dine-around.
- Comprehensive medical, dental, and vision package.
- Generous PTO and paid training.
- Opportunities for growth in a rapidly expanding company.
How to Apply:
Please send your resume in PDF format to the email address below. We are excited to meet you and discuss how you could be a valuable addition to our team!
Note: Dryft Revere is an equal opportunity employer. We cherish diversity and are dedicated to creating an inclusive environment for all employees.