The Columbus Hospitality Group, which includes Mistral, Ostra, Sorellina, Mooo Beacon Hill, Seaport & Burlington is seeking a full and part time Reservationist to answer phones in our corporate office. The ideal reservationist candidate must have strong communication and customer service skills.
Previous restaurant experience and knowledge of Open Table is highly preferred, but qualified applicants with several years of customer service experience in a different field will be considered. General computer knowledge and proficient typing skills are required.
As a representative of the Columbus Hospitality Group, you will be the first point of contact for many of our guests. We are looking for someone who is able to communicate effectively with genuine hospitality and warmth.
We are currently seeking a full and part time Reservationist. Candidates with flexible availability to work 3-4 shifts per week (typical shift would be 4-8 hours). Looking for availability to work Mondays, Wednesday, Thursdays and Sundays with some additional flexibility. Office hours are 11:00am to 7:30pm Monday and Tuesday, 11:00am-8:00pm Tuesday to Thursday, 11:00am to 9:00pm Friday, 12:00pm to 9:00pm on Saturday, and 3-7:30 on Sundays.
Daily responsibilities of Reservationist include, but are not limited to:
Answering incoming calls for all of our Boston restaurants, including calls to our Owner, Director of Operations, and Director of Sales and Marketing. Making new reservations for guests and updating existing reservations – taking detailed notes regarding any specific requests for the reservation. Completing various office projects as assigned by the Management Team.
This position is an excellent opportunity for someone looking to gain behind the scenes experience in the hospitality industry. We offer competitive wages, benefits, and a professional work environment.
Please submit cover letter and resume to Erin Flaherty, CHG Office and Reservations Manager at the address below. No phone calls please.